All in one offshore support for MSP'S

MSP Square is the U&D Square initiative and a global leader in providing NOC services working with Managed Service Providers from North America since 2002.

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Everything you need to manage your IT infrastructure and More…

infrastructure

Managed IT (NOC)

The proactive IT maintenance provided by MSP Square protects your system from hacking attacks, system failures, hardware issues and more.
infrastructure

Managed Security Services

Our managed Security Services (MSS) offers around the clock support to secure, monitor and manage information. Our unique proactive protection model helps detect and triage malicious security events.
infrastructure

Managed Cloud

IT departments seeking a centralized job management solution can trust us with their data backup and restore needs.
infrastructure

Helpdesk Support

U&D Square Technology Support solutions continue to serve clients from a range of industries including Hosting and Data Centers, Finance, Telecom, Manufacturing, Media and Entertainment etc.
infrastructure

Managed Administration

MSP Square provides Monitoring and Alerting Services for your entire IT Infrastructure (Desktops/Laptops, Servers, and Network Devices, etc.).
infrastructure

Professional Services

We provide the best in class remediation services by real time troubleshooting the problems, generating and managing end user reports and by providing data centre support.
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Our NOC

MSP Square NOC team is not only extremely skilled but also understand the requirements of Managed Services business. Our Delivery Managers, Floor Managers and Team Leads are certified and well trained to manage all incidents.

Our deep bench of performance-proven engineers are experienced and dedicated to supporting world class networking operations centers. Managed NOC solutions that are easily integrated and customized to your needs.

We conduct regular reviews and take feedback from our MSP Partners to ensure we deliver our services Quality, Consistency and Reliability.

Mark of Quality Trust and Reliability!

Quality of Service delivery is everything for us. At MSP Square Quality management is a process of continuous improvement through which everyone strives to create and support an environment in which people are committed to serving and meeting the needs of customers.
Service consistency is an expectation of all customers at all times; they want peace of mind and no unpleasant surprises. At MSP Square we deliver just that. Our processes are mature and highly customizable. Everyone providing the same service, the same way, with reliable people who consistently follow procedures that can be planned, tracked, and improved.
We are reliable, our customers can bank on us. Our ability to guarantee the services delivery 24x7x365 without any disruption, meeting all the expectation of customer has made MSP Square trusted partner. we operate with N+1 redundancy connectivity & power. Business continuity plan is in place to ensure we continue to support our customer without any disruption.

MSP Square in Numbers

1,15,000+

Devices under management

1,000+

Backups per month

0+

Backups (39 type of backup tools)

1,000+

Devices Under security

Frequently asked questions

How does NOC Services works ?

Our NOC Services are completely white label and operates as an extension of your existing team. We can adept to your delivery process or propose new process that suites your requirements . Whether you need a few NOC engineers to cope with overflow or extra resource to provide out-of-hours or 24/7 support. We can provide staff with specific expertise. Our engineers are trained and understands MSP environments and this helps us kick start our services quickly , saving you hiring or training headaches

How long are you working with MSP’s and whare are your customer base ?

We are partnering with MSP’s from North America and Australia since 2003 . We are running White Label NOC /SOC , delivering services 24x7x365.

What type of tools and technologies can you support ?

We are tool agnostic and very comfortable with all widely known tools that MSP’s uses. Our experience of working with wide range of MSP’s had given us opportunity to build expertise in delivering support to all the technologies and can adapt to new challenges.

How secure is your NOC?

We are an ISO 27001 and ISO 9001 certified company. we follow strict industry standards to protect our customer information. We have state of the art secure network with multiple gates to ensure secure service delivery. We have BCP in place and we guarantee services availability 99.99% times.

How long does onboarding takes ?

It is hard to say without knowing the requirements. Once we understand the requirements we start the “Discovery Process” from that point it can take 7 days to 30 days depending on team size & services .
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