HomeOffshore Support for MSP
- Availability
- Reliability
- Versatility
- Expertise
- Confidentiality / Transparency
IT Infrastructure monitoring & management is becoming more and more complex with the addition of newer technologies. New technology comes the new tool, new processes, training needs. Which simply means more investment. Proactive IT Infrastructure management is becoming imperative for businesses, today business can't afford to go offline. Downtime means loss of productivity, revenue and reputation.
MSPs have to put in extra efforts (Skilled resources, processes, tools etc) to cater to the ever increasing demands of their customers to provide quality support at a reduced cost. It means there is a pressure on the margins as Operating Costs are increasing and Revenues are reducing.
MSP Square offers OMS (Offshore MSP Support) Model gives you a unique opportunity to reduce your operating costs upto 60% and yet be able to offer more services to your customers than before along with highest quality and quickest (TAT)Turn Around Time .
And that's not all, There's more. .. you can setup your own world-class Branded / Private Label NOC center and offer TRUE 24x7x365 Monitoring and Management services with no investment on infrastructure at all.
Multiply your revenues with our flexible yet powerful delivery models that help you increase your efficiency by optimizing the use of existing resources. This will put you in the fast lane of growth.
MSP Square will help you deliver 24x7 secure, reliable, high quality proactive support to your customers consistently.
MSPs have to put in extra efforts (Skilled resources, processes, tools etc) to cater to the ever increasing demands of their customers to provide quality support at a reduced cost. It means there is a pressure on the margins as Operating Costs are increasing and Revenues are reducing.
MSP Square offers OMS (Offshore MSP Support) Model gives you a unique opportunity to reduce your operating costs upto 60% and yet be able to offer more services to your customers than before along with highest quality and quickest (TAT)Turn Around Time .
And that's not all, There's more. .. you can setup your own world-class Branded / Private Label NOC center and offer TRUE 24x7x365 Monitoring and Management services with no investment on infrastructure at all.
Multiply your revenues with our flexible yet powerful delivery models that help you increase your efficiency by optimizing the use of existing resources. This will put you in the fast lane of growth.
MSP Square will help you deliver 24x7 secure, reliable, high quality proactive support to your customers consistently.
- TRUE 24x7 Support
- Private Label NOC without the Investment in infrastructure
- Flat monthly fees
- Access to Best Practices (We are ISO 9001 and 27001 certified )
- Up to 60% cost saving
- Offer wide range of services without adding the staff
- No need to hire staff, consultants or let the issues linger Get the right resources focused
on your issue right now. - The incremental support can help resolve nagging issues that often go unaddressed
- Increase the efficiency and productivity
- Experienced and Certified Staff
- SLA based services
Availability
MSP Square managed services guarantee 24x7x365 days of availability, Our SLA spells the confidence about the availability and understanding that service must be delivered uninterrupted.
Reliability
MSP Square currently supports more than 50,000 endpoints for various MSPs across the globe, that itself is the best measure of our reliability. Please click here to know more about our infrastructure.
Versatility
We provide support to multiple RMM / IT automation tools such as Kaseya, N-able, Level Platforms, LogMeIn, Managed Engine, Labtech and many more. We also have the capability to acquire knowledge and use a customized or in house developed tool by the MSP ensuring the best possible ROI on your IT automation tool.
Expertise
MSP Square NOC engineers are well trained and experienced. Our staff is trained in every aspect of the technology that we support; this helps us deliver highest quality support to the MSPs across the globe. All the MSP Square engineers are industry certified (MCP, MCSE, CCNA, ITIL etc).
Our "Best practices" are generated from the experience of working with different MSPs across the globe for many years and from the hard work of our R&D Team.
Confidentiality / Transparency
In any partnership or relationship trust is the most important factor. As a core policy of MSP Square, we work only with the MSP and never work with the end customer. This helps us protect the interest of our MSP partners. We have made it a mandatory part of all our support contracts.
We are ISO 27001(Information Security Management System) and ISO 9001 Certified and follow the ITIL process ensuring security and confidentiality of the data.
