MSP Square has a unique service that provides Monitoring and Alerting services for your entire IT (Desktops/ Laptops, Servers and Network Devices etc) Infrastructure. We will proactively monitor
24x7 Monitoring and Alerting Service include
24x7 Monitoring and Alerting Service include
Performance monitoring & alerting for CPU, Memory Utilization, Disk Space, Network Interface
Monitoring and Restoring Critical Service Availability
Asset Management
Proactive Checks Antivirus and Spyware Monitoring
Patch Alerts
Basic Triage for Fault Identification on Alerts
Suggested Solutions for Escalated issues
Escalation via Ticket / Email / SMS / Phone Call based Escalation Matrix
Monthly Review call for support analysis
Antivirus Management (Installation, Definition updating)
Proactive Maintenance
Monitoring and Restoring Critical Service Availability
Asset Management
Proactive Checks Antivirus and Spyware Monitoring
Patch Alerts
Basic Triage for Fault Identification on Alerts
Suggested Solutions for Escalated issues
Escalation via Ticket / Email / SMS / Phone Call based Escalation Matrix
Monthly Review call for support analysis
Optional Services
Patch Management Antivirus Management (Installation, Definition updating)
Proactive Maintenance

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