MSP Square presents comprehensive service set, where the NOC team will Monitor, Triage, Troubleshoot and
resolves the issues. This is a complete end-to-end solution to ensure that all your customer needs are taken care
of and you get enough time to focus on the business development and customer relationship building activity.

24x7 Total Management Service offerings are
•   TRUE 24x7x365 Days real-time Monitoring & Troubleshooting
•   Secure Remote Infrastructure management services
•   End-user support
•   SOP (Standard Operating Procedure) based troubleshooting and problem resolution
•   Antivirus & Spyware Management using your existing anti-virus management software
•   Patch Management
•   Proactive Maintenance (Including Backup Management and Security scans)
•   Vendor Management (logging ticket with 3'rd Party Vendor and follow-up)
•   Asset Management (updating and maintaining CMDB)
•   Monthly Review call for Support Analysis
•   Extensive Reports
•   Onsite team is informed / updated on the key events related to the IT Infrastructure.