Monitoring Alerting >> Monitoring Services
The NOC team monitor the performance of your workstations and alert you about the potential problems before they become system failures.Our NOC team keep an close eye on your system performance, percentage disk utilization, available memory, network interface and other critical services.
With Patch Management, we test the patches in our lab environment and send out the black list and white list of successfully tested patches. This will help you deploy all the critical patches for your machines to help them to stay secure and compatible.
With Antivirus & Spyware protection, we ensure the daily update of antivirus and spyware definitions, to protect your workstation from malicious software, performance degradation and security compromise.
Our Technical support team is available 24x7 to help you with your mission critical emergencies.
Once in a month, you will be participating in a status call wherein your account manager will give you an overview of the performance details of the month. And this is an opportunity to examine trends and identify recurring issues so that the modifications & the implementation plan could be made beforehand to optimize the performance.
We ensure peak performance of your machines with our scheduled maintenance. It includes deletion of temp files, disk defragmentation, registry cleaning and removal of temporary internet files.
We send out detailed Report every month summarizing the activities of the past month like Machine Health, patching, preventive maintenance, disk space and other specific but important activities performed during the month.
Our Network Operations center is equipped with the latest in remote access technology and our helpdesk engineers have an expertise in latest softwares & office productivity applications. We are just a call away from keeping your IT secure & running at its peak level.
Monitoring Services
MSP Square will provide TRUE 24x7 monitoring using the monitoring tool you are currently using or we can offer choice of hosted tools like Level Platform, Kaseya, N-able etc.
The NOC team monitor the performance of your workstations and alert you about the potential problems before they become system failures.Our NOC team keep an close eye on your system performance, percentage disk utilization, available memory, network interface and other critical services.
With Patch Management, we test the patches in our lab environment and send out the black list and white list of successfully tested patches. This will help you deploy all the critical patches for your machines to help them to stay secure and compatible.
With Antivirus & Spyware protection, we ensure the daily update of antivirus and spyware definitions, to protect your workstation from malicious software, performance degradation and security compromise.
Our Technical support team is available 24x7 to help you with your mission critical emergencies.
Once in a month, you will be participating in a status call wherein your account manager will give you an overview of the performance details of the month. And this is an opportunity to examine trends and identify recurring issues so that the modifications & the implementation plan could be made beforehand to optimize the performance.
Optional Services
MSPSquare NOC’s TRUE 24x7 monitoring services also includes some optional services like
Preventive MaintenanceWe ensure peak performance of your machines with our scheduled maintenance. It includes deletion of temp files, disk defragmentation, registry cleaning and removal of temporary internet files.
We send out detailed Report every month summarizing the activities of the past month like Machine Health, patching, preventive maintenance, disk space and other specific but important activities performed during the month.
Our Network Operations center is equipped with the latest in remote access technology and our helpdesk engineers have an expertise in latest softwares & office productivity applications. We are just a call away from keeping your IT secure & running at its peak level.
